Privacy Policy

Last Updated: October 1, 2026

This Privacy Policy describes how New You Naturals, LLC, doing business as The New You Miracle Band ("The New You Miracle Band," "TNYMB," "we," "us," or "our"), collects, uses, discloses, and protects your personal information when you visit or make a purchase from tnymb.com (the "Site"), contact us, opt in to receive communications from us, or otherwise use our services.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, your personal information, or email or text messages you receive from The New You Miracle Band, would like to exercise an applicable privacy right, or would like to make a complaint, please contact us:

New You Naturals, LLC
P.O. Box 370
Molino, FL 32577
United States

Email: support@tnymb.com
Phone: 850-640-6013

For questions about SMS (text) messages you receive from us, you may email support@tnymb.com, call 850-640-6013, or reply HELP to any text message we send you.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process and fulfill your purchases. We may also collect additional information when you contact us, register a product, request customer support, submit a form, opt in to communications, or otherwise interact with us.

In this Privacy Policy, "Personal Information" means information that identifies, relates to, describes, or can reasonably be associated with you.

Device and Website Information

Purpose of collection: To load and operate the Site properly, understand how visitors use the Site, improve our website and services, maintain security, and perform analytics.

Source of collection: Collected automatically when you access our Site through cookies, pixels, tags, log files, and similar technologies.

Personal Information collected may include: Web browser and device information, IP address, time zone, cookie information, pages and products viewed, search terms, referring websites, and information about how you interact with the Site.

Order Information

Purpose of collection: To process and fulfill your order, process payments, arrange shipping, provide invoices and order confirmations, communicate with you about your purchase, provide customer service, screen orders for potential risk or fraud, and maintain transaction records.

Source of collection: Collected directly from you when you place an order or otherwise provide the information to us.

Personal Information collected may include: Name, billing address, shipping address, email address, phone number, order details, and payment-related information.

Payment information is processed by Shopify and applicable payment providers. We do not directly store complete credit card information.

Customer Support Information

Purpose of collection: To respond to questions, provide customer service, process returns, replacements and warranty requests, assist with orders, and resolve customer concerns.

Source of collection: Collected directly from you when you contact us.

Personal Information collected may include: Name, email address, phone number, mailing or shipping address, order information, receipt or proof-of-purchase information, photographs you provide, product information, and other information you choose to provide when requesting assistance.

Product Registration and Forms

If you register a product or submit a form through our Site, we may collect the information you voluntarily provide.

This may include your name, email address, phone number, product information, order information, communication preferences, and other information included in the form.

We use this information to process your registration or request, provide customer service, administer applicable warranties, communicate with you, and maintain appropriate business records.

Email and SMS Information

If you choose to receive email or SMS communications from us, we may collect:

• Your name
• Email address
• Mobile phone number
• Your consent and communication preferences
• Information regarding when and how you opted in
• Information about messages sent to or received from you
• Opt-out requests and communication preferences

We use this information to send communications that you have requested or consented to receive, provide customer service, respond to inquiries, maintain records of your communication preferences, and comply with applicable messaging requirements.

Using Personal Information

We use Personal Information to provide our products and services and operate our business. This may include:

• Offering products for sale
• Processing payments and orders
• Shipping and fulfilling purchases
• Providing order confirmations and transactional communications
• Providing customer service
• Processing returns, replacements, and warranty requests
• Processing product registrations
• Maintaining customer accounts
• Responding to inquiries and messages
• Preventing fraud and maintaining the security of our Site
• Understanding how customers use our Site
• Improving our Site, products, services, and customer experience
• Providing email or SMS communications when requested, consented to, or otherwise permitted
• Providing promotional and marketing communications when appropriate and permitted
• Maintaining records of communication preferences and consent
• Measuring the effectiveness of our marketing and advertising
• Complying with applicable laws, regulations, and legal obligations

Sharing Personal Information

We may disclose Personal Information to service providers that perform legitimate services on our behalf and help us operate our business, maintain our Site, process orders, provide customer service, deliver communications, analyze website activity, maintain security, or perform other operational services.

For example:

We use Shopify to power our online store and provide ecommerce-related services.

We use payment providers to securely process transactions.

We use shipping and fulfillment providers to deliver orders.

We use Google Analytics to help us understand how visitors use our Site.

We may use Meta advertising technologies, including technologies associated with Facebook and Instagram, to measure advertising performance and understand interactions with our marketing.

We may use email and SMS service providers to deliver communications that you have requested or consented to receive.

We may use other technology, security, customer service, professional, and business service providers as reasonably necessary to operate our business.

Service providers that process Personal Information on our behalf may use that information only to perform services for us, as described in the "Restrictions on Use by Service Providers" section below.

We may also disclose Personal Information when required by law or regulation; to respond to a subpoena, court order, search warrant, or other lawful request; to prevent fraud or misuse; to enforce our agreements; or to protect our rights, property, safety, or the rights, property, or safety of others.

Data Sharing

We do not sell or rent customer Personal Information to third parties for their own promotional or marketing purposes.

We do not share customer Personal Information with third parties for their own promotional or marketing purposes.

Consumer Personal Information is not sold, shared, or transferred to external organizations except as reasonably necessary for service providers acting on our behalf to support legitimate business operations, under appropriate confidentiality or contractual obligations, or when disclosure is required by law.

SMS and Mobile Information – No Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Mobile phone numbers, SMS opt-in data, and SMS consent are not sold, rented, shared, or transferred to any external organization, except to approved service providers (processors) that are strictly necessary to provide our SMS messaging service to you, such as our SMS platform provider and the wireless carriers that deliver messages, or when disclosure is required by law.

All other categories of information sharing described in this Privacy Policy exclude mobile phone numbers, SMS opt-in data, and SMS consent. This information is not shared with advertising, analytics, or other third parties.

Restrictions on Use by Service Providers

Any external organization that receives consumer Personal Information from us, including mobile information and SMS consent, may use it only to perform the specific services we have engaged them to provide on our behalf.

External organizations may not use consumer Personal Information:

• For their own purposes
• For their own marketing or promotional purposes
• To sell, rent, or share with any other party
• For any other purpose based solely on the consumer's consent to receive messages from The New You Miracle Band

Consumer consent to receive messages from The New You Miracle Band applies only to The New You Miracle Band and does not authorize any third party to contact the consumer or use the consumer's information.

Advertising and Analytics

We use certain analytics and advertising technologies to better understand how visitors interact with our Site and to measure the effectiveness of our marketing.

Google Analytics

We use Google Analytics to help us understand how customers and visitors use our Site. Google Analytics may collect information such as device information, browser information, IP address, pages viewed, and interactions with our Site.

For more information about how Google handles information, please review Google's Privacy Policy. Google also provides tools that allow users to opt out of certain Google Analytics tracking.

Meta Advertising

We may use advertising and measurement services provided by Meta, which operates Facebook and Instagram.

These technologies may help us understand how visitors interact with our Site, measure the effectiveness of our advertising, and provide relevant advertising where permitted.

Information collected and processed by Meta is subject to Meta's own privacy policies and your privacy and advertising settings with Meta.

Mobile phone numbers, SMS opt-in data, and SMS consent are not provided to Google, Meta, or any other advertising or analytics provider.

Marketing Communications

If you choose to receive marketing communications from us, we may send you information about our products, promotions, discounts, company news, and other offers.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our marketing emails.

You may opt out of SMS messages at any time as described in our Messaging Terms and Conditions below.

Opting out of marketing communications does not prevent us from sending communications necessary to complete a transaction, respond to a request, provide customer service, or otherwise communicate with you where permitted.

The New You Miracle Band Messaging Terms and Conditions

By opting in to receive SMS messages from The New You Miracle Band, you consent to receive the types of text messages corresponding to the messaging preferences you select.

Types of SMS Messages

Our SMS messaging program may include:

Informational messages, such as responses to questions or messages you send us, customer service communications, order-related information, support messages, and other information relevant to your relationship with The New You Miracle Band.

Marketing messages, such as promotional offers, discount codes, special deals, company news, and messages promoting our products or services.

Consent to receive marketing text messages is not a condition of purchase.

Message Frequency

Message frequency varies.

The number of messages you receive will depend on your interactions with us, your communication preferences, and the types of messages you have consented to receive.

Message and Data Rates

Message and data rates may apply.

Charges, if any, are determined by your wireless carrier and mobile plan. If you have questions about your text or data plan, please contact your wireless provider.

Cancellation and Opt-Out Instructions

You can opt out of receiving SMS messages at any time by replying STOP to any SMS message we send you.

After you reply STOP, we will send you a confirmation message that your opt-out request has been processed. You will no longer receive SMS messages from us unless you subsequently opt in again.

Help and Customer Support

For assistance with SMS messaging, reply HELP to any SMS message or contact us directly:

Email: support@tnymb.com
Phone: 850-640-6013

Carriers

Wireless carriers are not liable for delayed or undelivered messages.

SMS Privacy

Information collected in connection with our SMS messaging program is handled in accordance with this Privacy Policy, including the "SMS and Mobile Information – No Sharing," "Restrictions on Use by Service Providers," and "Security and Safeguards" sections.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile opt-in data and consent are shared only with approved service providers strictly necessary to deliver our SMS service, or when required by law.

Cookies

A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site.

We use cookies and similar technologies to operate our Site, remember your preferences, understand how visitors use our Site, improve Site performance, maintain security, and support analytics and advertising.

The types of cookies we may use include:

Necessary Cookies: These cookies are necessary for our Site to function and may support features such as shopping carts, checkout, customer accounts, security, and privacy preferences.

Functional Cookies: These cookies help the Site remember certain choices and preferences to improve your experience.

Analytics Cookies: These cookies help us understand how visitors use and interact with our Site, including through services such as Google Analytics.

Advertising Cookies: These cookies and similar technologies may be used to measure advertising performance and support advertising through services such as Meta, where permitted.

Some cookies are session cookies that expire when you close your browser, while others are persistent cookies that remain on your device until they expire or are deleted.

You can control or manage cookies through your browser settings and, where available, through the privacy or cookie controls provided on our Site.

Please keep in mind that blocking or disabling certain cookies may affect the functionality of our Site.

Data Retention

We retain Personal Information for as long as reasonably necessary to provide our services, fulfill the purposes described in this Privacy Policy, maintain appropriate business and transaction records, comply with legal and regulatory requirements, resolve disputes, prevent fraud, and enforce our agreements.

The amount of time information is retained may vary depending on the type of information, why it was collected, and applicable legal requirements.

We may also retain records of communication preferences, consent, and opt-out requests as reasonably necessary to honor your preferences and comply with applicable requirements.

Security and Safeguards

We use reasonable administrative, technical, organizational, and contractual safeguards designed to protect Personal Information, including mobile information and SMS consent, against unauthorized access, use, alteration, sharing, disclosure, or loss. These safeguards include:

Access restrictions: Access to consumer Personal Information, including phone numbers and SMS consent records, is limited to authorized team members and contractors who need it to perform their job responsibilities. Access is managed through individual, password-protected accounts and permission settings within our systems, and is removed when no longer needed.

Team training: Team members and contractors with access to consumer information are instructed on our privacy practices, including that consumer data may not be shared outside the company, used for any purpose other than serving our customers, or exported or copied except as needed to perform authorized work.

Vendor oversight: We use only approved service providers to process consumer information. Before engaging a provider that will handle consumer data, we review its privacy and security practices, and we require providers to use consumer information only to provide services to us, keep it confidential, and not use it for their own purposes or marketing. We periodically review the providers we use and their access to consumer information.

Monitoring and response: We monitor access to our systems as appropriate and will investigate and address any suspected unauthorized access to or sharing of consumer information.

However, no method of transmitting information over the Internet or storing information electronically is completely secure. Therefore, we cannot guarantee absolute security.

Your Privacy Rights

Depending on where you live, applicable privacy laws may provide you with certain rights regarding your Personal Information.

These rights may include the right to:

• Request access to Personal Information we maintain about you
• Request correction of inaccurate Personal Information
• Request deletion of certain Personal Information
• Request a copy of certain Personal Information
• Withdraw consent where processing is based on your consent
• Opt out of certain uses of Personal Information for targeted advertising, sale, or sharing where applicable
• Appeal certain decisions regarding a privacy request where applicable

These rights may be subject to exceptions or limitations under applicable law.

To submit a privacy request, please contact us at support@tnymb.com or 850-640-6013.

We may need to verify your identity before completing certain privacy requests.

International Visitors

If you access our Site from outside the United States, your Personal Information may be transferred to, stored, or processed in the United States, Canada, or other countries where Shopify or our other service providers operate.

These countries may have data protection laws that differ from those in your country.

Where required by applicable law, appropriate safeguards are used for international transfers of Personal Information.

European Privacy Rights

If you are located in the European Economic Area ("EEA"), United Kingdom, or another jurisdiction with similar data protection laws, you may have additional rights regarding your Personal Information.

Depending on the circumstances, we may process your Personal Information based on:

• Your consent
• The performance of a contract with you
• Compliance with our legal obligations
• Our legitimate interests, provided those interests do not override your applicable rights and freedoms
• Other lawful bases permitted under applicable law

You may have the right to access, correct, erase, restrict, or object to certain processing of your Personal Information and, where applicable, request data portability or withdraw your consent.

You may also have the right to lodge a complaint with the appropriate data protection authority in your jurisdiction.

U.S. State Privacy Rights

Residents of certain U.S. states may have additional rights under applicable state privacy laws.

Depending on the law and whether it applies to our business, these rights may include the right to request access to, correction of, or deletion of Personal Information; obtain a copy of certain Personal Information; and opt out of certain uses or disclosures for targeted advertising, sale, or sharing.

To submit a request, please contact us at support@tnymb.com or 850-640-6013, or use any applicable privacy controls provided on our Site.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

Children's Privacy

Our Site and services are intended for a general audience and are not directed toward children.

We do not knowingly collect Personal Information from children in violation of applicable law.

If you are a parent or guardian and believe that a child has provided us with Personal Information inappropriately, please contact us at support@tnymb.com so we can review the information and take appropriate action.

Do Not Track and Privacy Preference Signals

Some browsers and devices allow users to send "Do Not Track" or other privacy preference signals.

Because there is not a consistent industry standard for all such signals, our response may depend on the particular signal, applicable law, and the technology supported by our Site.

Where required by applicable law and supported by our systems, we honor applicable recognized opt-out preference signals.

Third-Party Websites

Our Site may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party websites or services you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, technologies, legal requirements, or other operational reasons.

When changes are made, we will update the "Last Updated" date at the top of this Privacy Policy.

Complaints

If you have a question or complaint regarding our privacy practices, your Personal Information, or communications you receive from us, please contact us at:

New You Naturals, LLC
P.O. Box 370
Molino, FL 32577
United States

Email: support@tnymb.com
Phone: 850-640-6013

If you are not satisfied with our response and applicable law provides you with the right to do so, you may lodge a complaint with the appropriate data protection or regulatory authority in your jurisdiction.

If you have questions about this Privacy Policy or our SMS program, contact The New You Miracle Band at support@example.com or 850-640-6013